Service & Support
On-site and remote support for any robotic system
When something needs hands on it or eyes on a screen, we respond fast. Available to all manufacturers running robots - not just past KRC customers.
On-Site Support
When something needs hands on it, we dispatch an engineer to your facility. Fast response, thorough root cause documentation, and a fix that sticks.
Includes
- On-site dispatch
- Emergency response
- Root cause analysis
- Repair documentation
Remote Support
Many issues can be diagnosed and resolved without a site visit. We connect to your system remotely to troubleshoot, adjust, and resolve, minimizing downtime.
Includes
- Remote diagnostics
- Software adjustments
- Process optimization
- Guided operator support
Looking for ongoing support?
KRC Care plans bundle annual preventative maintenance with priority service and remote monitoring. If you rely on continuous uptime, a plan is worth a look.
Explore KRC Care plans